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Joined: 20 Nov 2006
Posts: 99
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 Posted: Mon Nov 20, 2006 2:47 am Post subject: Local NHS web sites |
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John
Joined: 22 Aug 2006
Posts: 10
Location: Frinton
Posted: Tue Oct 17, 2006 5:09 pm Post subject: Local NHS web sites
Does anybody else find NHS web sites difficult to use?
I recently wanted to find out to whom I should write a letter of thanks. I was directed to a section of a site headed Complaints and praise. When I got there, there was masses of stuff on how I could complain but nothing, that I could find after much searching, about how I could express my appreciation.
I was eventaully told, over the phone I might add, that there was central control over the lay-out of web sites. Why can't we have more local input and less central bureaucracy?
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John
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EssexGurl
Joined: 25 Aug 2006
Posts: 156
Location: Harwich
Posted: Tue Oct 17, 2006 7:02 pm Post subject: Re: Local NHS web sites
John wrote:
I recently wanted to find out to whom I should write a letter of thanks. I was directed to a section of a site headed Complaints and praise. When I got there, there was masses of stuff on how I could complain but nothing, that I could find after much searching, about how I could express my appreciation.
Thats rather telling. Mores the pity. |
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